1. Leave the area
If you suspect a propane leak, get everyone out of the building or area immediately.
Safety
Know what to do if you smell propane.
Propane is a safe, dependable fuel when systems are properly installed, maintained, and used. Emergencies should always be handled by phone — not through the website or customer portal.
2. Avoid ignition sources
Do not use electrical switches, phones, appliances, flames, or anything that could create a spark near the suspected leak.
3. Call from a safe location
Once safely away, call Wright's Gas or emergency services as appropriate. Do not return until a qualified professional says it is safe.
For urgent propane concerns, call.
Do not use online forms, email, or the customer portal for a suspected leak or emergency.
Call (910) 653-2240